Rackspace Technology, a leading hybrid, multicloud, and AI technology services company, has announced a Strategic Collaboration Agreement with Amazon Web Services (AWS). The agreement will offer a range of cloud advisory, migration, modernization, and AI solutions to accelerate customer value across their cloud adoption journey. Rackspace will invest significantly in helping customers with migration and modernization initiatives, including the expansion of their Migration and Modernization Center of Excellence. The collaboration also includes the launch of Rackspace Rapid Migration Offer on AWS Marketplace, designed to expedite data center migrations to AWS.
One success story of this collaboration is with Convera, a global leader in commercial payments, who partnered with Rackspace Technology to streamline and automate their customer support operations using Amazon Bedrock. By leveraging generative AI, Convera was able to dramatically speed up operational workflows and reduce processing times from hours to minutes, allowing their team to focus on case resolution and faster response to customers.
Moving forward, Rackspace and AWS will collaborate on helping customers unlock value from their data using generative AI through Foundry for AI by Rackspace. They will also launch AWS-validated generative AI industry accelerators and solutions in AWS Marketplace to accelerate innovation for customers across industries.
This collaboration highlights the value of providing flexibility that drives innovation and unlocks greater business value for customers. For more information, please visit the Rackspace Technology website.
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